I completed an offer or downloaded an app but I haven't received my points.
Here are the following reasons why you may not have received your points:
- You did not download the app through GrabPoints.
- You have previously downloaded the app and uninstalled in the past. You will not be rewarded if you have already tried the app on the same device.
- You did not spend enough time in the app. Some offers require that you spend some time within the app.
- Points are issued on a delay. Some advertisers issue points on a delay.
- You must follow the instructions carefully. Some offers require you to join, reach a certain level, confirm your email address, etc. Read the instructions carefully.
- The app is not compatible with your device.
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