How do I close or delete my account?
To close your account:
- Click the hamburger menu on the top right of the navigation area.
- Under Others, click "Settings".
- Under Personal Information, scroll down to the bottom.
- Just under the Save button, a footnote with the text "If you wish to delete your account, click here." Click the link and you'll be redirected to a new page.
- Then click the "Close" tab. At this point, an email will be sent to you.
- Check your email and click the "Confirm" button in the email to completely close your account.
If you wish to delete your account completely, please submit a ticket by following this link.
Have more questions? Submit a request