You may be unable to redeem a reward if our security system finds suspicious behaviour, such as the usage or proxies. Also, you must confirm a phone number that's belongs to the country you belong. To change your phone number, follow the below instructions:
- Tap on the 3 lines on the top left of the app
- Tap "Profile"
- Tap "Edit Profile."
- Enter your new phone number
If you are unable to change your phone number, you must wait up to 1 week. Your phone number can only be changed a maximum of once a week due to security reasons. We are unable to override this setting through the support department, so you must wait